Refund Policy

{{PRODUTO}} sells digital coaching programs and online coaching sessions. This policy explains when a refund may be requested.

REFUND WINDOW

You may request a refund within 14 days of purchase if the program is not the right fit for you.

To be eligible for a return:

• The request must be made within 14 days of the purchase date
• No more than 25% of the program content may have been accessed
• No more than one one-on-one coaching session may have been completed
• You must provide the email address and order number used at purchase

To request a refund, contact us at {{EMAIL}} with your order details.

EXCLUSIONS

The following are not eligible for refund:

• Requests made more than 14 days after purchase
• Programs that have been substantially completed
• Coaching sessions that were attended, or missed without notice
• Purchases marked as final sale or made with a promotional discount code
• Gift cards

RESCHEDULING & CANCELLATIONS

One-on-one sessions may be rescheduled at no cost with at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice, or missed entirely, are considered used.

PROCESSING

Approved refunds are issued to the original payment method. Please allow 5-10 business days for the funds to appear, depending on your bank or card issuer.

NO GUARANTEED OUTCOMES

Coaching is a collaborative process and individual experiences vary. We do not guarantee specific outcomes, and results depend on your own participation and effort.

QUESTIONS

For refund questions, contact us at {{EMAIL}}